In the Field Water Heater Service Call

When a customer complains about a noisy water heater, it can mean several things. Maybe it’s the popping of mineral deposits. Perhaps the burner is misfiring or the expansion tank is malfunctioning. But there’s more to a service call than just swapping parts. You have to evaluate the heater’s age, overall condition, and whether it’s […]
NEVER Trust a Plumber Who Says These 10 Things

NEVER Trust a Plumber Who Says These 10 Things if you want to protect your home, your money, and your peace of mind. Plumbing can be complicated—and, unfortunately, there are unscrupulous individuals out there ready to exploit a homeowner’s limited knowledge. In this post, we’ll look at ten red flags that indicate a plumber may […]
Don’t Say THIS to Your Plumber, Kevin

Don’t Say THIS to Your Plumber, Kevin. It might sound harmless at first, but there are certain comments, questions, or assumptions that can put tension on the relationship between a plumber and a customer in an instant. Whether you’re a homeowner, property manager, or someone just curious about how plumbing services work, you’ll benefit from […]
5 things I HATE About Plumbing

Roger Wakefield has faced some frustrations over the last four decades of working in the plumbing trade. Despite these challenges, he still loves the industry and wants others to understand the reality—both good and bad—before jumping in. Whether you’re already in the trades or just thinking about it, this post will walk you through the […]
Plumbing Phrases You NEED to Know

Plumbing is a trade filled with phrases and tools that can sound bizarre if you’re new to the industry. Even veteran plumbers have heard stories of apprentices sent to fetch “pipe stretchers” or “sky hooks.” This quick guide clarifies real terminology and helps you avoid confusion on the job site. Whether you’re an aspiring plumber […]